Print Production Associate

Location: Phoenix, Arizona
Posted On: 7/13/2017
Job Code: 2589_PPA_AZ
Job Description
Operate digital and color equipment
• Possesses skills and competencies to deliver contracted customer requirements (document assembly and finishing).
• Tasks and activities are defined and routine
• Ability to lift and move up to 50 pounds Point of contact to receive, review and electronically log customer jobs
• Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
• Operate office equipment (printer, copier, fax)
• Apply asset tags to office equipment and update database
• Track and coordinate the move, add or change of office equipment assets at customer accounts
• Clean and maintain office equipment when necessary
• Process forms and update information using a PC Maintain appropriate supply inventory, distribute supplies as required
• Problem solve issues to complete production, delivery, and output requirements
• Perform basic quality inspection before, during and after output of each production run
• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
• Operate high volume printers and copiers
• Estimate, schedule and track incoming production jobs
• Optimize document design for quality and reproduction Inspect files for problem areas, including fonts, image resolution and image registration
• Index electronic materials to media such as CDROM , disk or tape, for reproduction and distribution Integrate variable data files into printed format using templates provided
• Interface with customer to optimize document design for quality and reproduction utilizing web design and applications such as Quark© , Pagemark©, Adobe, etc.
• Modify document layouts and impositions to achieve desired finished results
• Re-engineer documents to migrate from offset to digital for printing
• Apply color management, color correction, trapping and image editing
• Perform network system administration or web design
• Operate high volume folding and inserting mail equipment
• File/document conversion (utilizing standard software)
• Stage, assemble and maintain inventory for pull and pack (basic fulfillment) of packaged materials
• Maintain reporting logs and information for billing
• Track and store jobs as customer requires for reuse at a future date, including file back-up
• Perform minimal training to customer end-users on equipment
• Engage services from Xerox and/or non-Xerox third party vendors to support purchase of customer supplies and services as required Develops and/or writes procedures
Category:IT  code:new
Job Requirements
• Ability to demonstrate computer skills Functional knowledge of PC (keyboard functions, mouse, etc.)
• Ability to demonstrate Advanced use of: MS office (Word, Excel, PowerPoint), Web / Internet / Intranet Demonstrate ability to use / locate / configure devices (drives, files, and printers) attached to network
• Able to demonstrate proficiency with desktop publishing graphics / illustration software
• Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry
• Able to demonstrate the ability use internet explorer for web browsing , send documents to preconfigured printer
• Able to demonstrate basic math skills (division, multiplication, percentages) Business maturity and professionalism
• Experience in a Customer Service environment (minimum 1 year) Documented- Certification may be required. (i.e. Network, Java) 5+ years of relevant experience

• Minimum: High School Diploma or equivalent
• Required: Post high school technology training or experience Specialized training/education as required; graphic arts, imaging science or print technology, network or multiple operating systems

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Contact Details
Sheetal Bpatel