Accounting Associate

Location: Philadelphia, Pennsylvania
Posted On: 7/11/2017
Job Code: 4978_Collections_PA
Job Description
Position Details:
Industry: Brokerage / Investment
Job Title: Collections Analyst
Location: Philadelphia, PA - 19102
Duration: 06+ months (Temp to Perm)

Job Requirements:

The Role:
As a Collections Analyst, you will be responsible for ensuring clients are receiving their bills and remitting payments in accordance with specified terms. You will interact with clients as needed and work to continuously improve our collections process.

Performance Objectives:

• Analyze/monitor client A/R account balances for past due
• Make client contacts as per collections strategy (e.g. telephone calls, e-mails, follow-ups)
• Utilize collections tools and workflow to manage contacts
• Escalate collection issues to the business as needed
• Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved
• Ensure all work is performed in accordance with targets
• Plan and organize work so that Service Level Agreement objectives are realized
• Contribute ideas and actions towards the continuous improvement of processes within area of influence
• Understand and apply Client’s Billing processes, policies, procedures and internal control standards People
• Interface with other GFS teams to ensure compliance with cross-team responsibilities
• Make strong contributions to the productivity of the team
• Work effectively within the team dynamic
• Recognize and communicate potential issues to team leader as appropriate

The Requirements:
• 2+ years’ experience in business-to-business collections OR they must have a degree in business or accounting.
• This means that we are either requiring 2 years of Business to Business Collections experience (not Business to Consumer).
• We are open to recent grads to be able to train them for B2B Collections.
• Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool)
• Experience in a shared services/internal service delivery role desirable
• Professional Services (e.g. consulting, auditing, project-based) industry experience
• Skilled in customer service interactions
• Understanding of accounting processes
• Being adaptable to learn new processes, concepts, and skills
• Good data entry skills
• Proficiency in MS Word, and MS Excel

• This position is largely personality based meaning we are looking for someone who has the skills to work to solve a business problem. We are not looking for previous Business to Consumer collections as that is a very different type of collections background.
• We do not want to see candidates that were submitted to the recent postings for this same role as this has been open several times recently.

Should you have any questions, please feel free to reach me at 973-637-1978 and you can email me at
Category:IT  code:new
Job Requirements
Compliance, er, ERP, Management, MS Access, MS Excel, MS Word, Oracle, Recruiting, Risk Management, WAN

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Contact Details
Deeksha Mathur