Productivity Enablement (PE) Analyst

Location: Spring, Texas
Posted On: 7/10/2017
Job Code: 5919_PE_TX
Job Description
Job Description:
Position Description:
• A Productivity Enablement (PE) analyst plays a key role in ensuring faster adoption, higher utilization of and proficiency with the IT changes to Downstream (DS) Business users.
• These improvements will increase benefit realization, value creation and ROI to the Business and EMIT stakeholders.
• The position will provide direct support to all levels of customer-facing IT Business Support Managers/Advisors as they help their respective customers through transitions.
• He/she will also support project teams in integrating business change management activities into their project plans.
• Productivity enablement & solution consulting is similar to project management but at a much smaller scale and without the overhead of project methodologies such as EMCAPS, with the objective of identifying productivity enhancing solutions that help save work hours and generate savings for the business customers.
• This role is a bridge between back office app support, towards a more business customer interfacing role in a business IT team.

Key Tasks/Responsibilities The role will primarily focus on following business support activities:
• Assist business on technology awareness on current commodity productivity tool sets
• Engage in job shadowing and business productivity opportunities identifications
• Propose solutions to enhance business productivity workflow digitization
• Act as a trusted productivity advisor to DS Business/Business IT support organizations
• Provide solution consulting for Downstream business customers globally
• Interact with business customers, BITs, SDOs to understand consulting needs
• Leverage existing technology and knowledge of other EMIT teams to deliver unconventional solutions

Technical Skills:
• Expert in SharePoint 2010/2013 & O365
• Knowledge of Workflow tools: Nintex & Infopath
• Intermediate skills in MS PowerPoint, Access, Word, OneNote, InfoPath
• Capability to analyze technology and business process solutions
• Knowledge of analytics tool a bonus: Tableau & MS Excel power tools (query and pivot)
• Experience with digital signature and paper process eradication (e.g. DocuSign implementation)
• Knowledge of communication tools (SKYPE, Citrix ShareFile etc.)
Category:IT  code:new
Job Requirements
SharePoint, data analysis, InfoPath

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Contact Details
Shivani Shah
E-mail Address