Workday Consultant

Location: Plano, Texas
Posted On: 7/7/2017
Job Code: 2533_Workday
Job Description
Role: Workday Consultant
Location: Plano, TX
Duration: 7+ Month

• Provide design, configuration, and troubleshooting services (functional and technical) for Workday Human Capital Management solution.
• What are the key objectives for this resource (project summary)?
• Provide troubleshooting support for functional and technical production issues, including coordinating with Workday using their case management system.
• Collaborate with functional and technical stakeholders to optimize business processes (particularly workflow/security). Collaboration will be both in-person and virtual/remote so demonstrated experience in both is important.
• Collaborate with functional stakeholders to build reporting (basic and advanced – calc fields/all reporting types)
• Assist in researching new capabilities within Workday
• Work closely with other Workday technical resources to ensure continuous improvement of CLIENT-owned integrations. Support as back-up for integration troubleshooting and enhancements.
• Manage Workday functional ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service
• Manage Workday major releases, identifying impact and enhancement opportunities associated with a new release, and communicating appropriately.
• Support regression testing and introduction of required changes as new Workday releases are introduced. Both manual testing and using Kainos automated testing solution will be involved.
• Provide change management support by delivering training and development of materials (i.e. QRGs, FAQs, and training decks)
• Design and configure new Workday enhancements as needed and when they are made available with each new release.
• Coordinate with Workday’s Change Control Board to evaluate, prioritize, and schedule these enhancements.
• Manage Workday team SharePoint knowledgebase to ensure critical knowledge sharing opportunities exist and information can be accessed on demand by all relevant stakeholders (familiarity with SharePoint wiki/library/security functionality)
• Familiarity with basic elements of Agile Scrum methodology to ensure smooth and efficient delivery of work
• BS or BA degree in computer science, business administration, or related technical field or equivalent experience is required
• Involved in at least 1 Workday implementation or equivalent Workday experience
• Involved in a Workday implementation of manager self-service
• Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors)
• Excellent written and verbal communication, presentation and organizational skills, and the ability to build strong working relationships with technical and non-technical teams alike at all levels including senior management
Category:IT  code:new
Job Requirements
Workday, EIB, HRMS and Core Connectors

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Contact Details
Shivnandan Chandra