Help Desk Support

Location: Chester, Virginia
Posted On: 6/17/2017
Job Code: 4598_5069
Job Description
• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• Assist with onboarding of new users
Category:IT  code:new
Job Requirements
Technical Support,Windows 2000,Windows 2003,Windows 98

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Contact Details
Vicky Chandwani