Consumer Affairs Sp

Location: Mansfield, Massachusetts
Posted On: 6/14/2017
Job Code: MA-Consumer Affairs-
Job Description
Primary Job Function:
Evaluates incoming complaint information and maintains it in the electronic database.
• Determines report ability (MDR/AE) of complaints to FDA and other international regulatory agencies.
• Works closely with customers and sales representatives to respond to complaint reports.
• Closely monitors quality, completeness and timeliness of complaint investigations and files.
• Reviews, analyzes on complaint data and escalate issue and trends to Management and other departments as needed.
• Works with cross functional teams to ensure proper communication and evaluation/investigation of customer issues.
• Participates in team decision making and displays team problem solving/communication skills.
• Complies with all health, safety and environmental policies.
Category:IT  code:new
Job Requirements
Engineering, Ms Office, Management, Data Analysis

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Contact Details
Priyankar Gupta