Customer Service II

Location: Lake Forest, Illinois
Posted On: 6/12/2017
Job Code: 4850
Job Description
Direct verbal and written communications with customers Maintain highest levels for service; professionalism; accuracy and efficiency as well as an appropriate sense of urgency.
Demonstrates the ability to work in a team environment, able to effectively interface with internal groups such as Sales, Distribution/Logistics.
Ability to utilize and apply multiple and varied job aides; understand how and when to access resources.
Operates independently within department guidelines; acts independently to resolve customer issues.
Demonstrates the ability to solve problems and make appropriate decisions.
Heavy and speedy keyboarding is required.
Basic level Word and Excel experience required.
Must be familiar with search engines and be able to search and navigate using the internet.
Excellent telephone, written and verbal communications skills necessary.
Category:IT  code:new
Job Requirements
Bachelor's Degree Required
Recent Grads strongly preferred.
Previous experience in an SAP environment is desired.

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Contact Details
Sitara Verma
E-mail Address