Resort Operations Manager

Location: British Virgin ISlands, Virgin Islands
Posted On: 6/12/2017
Job Code: 3456_ROM_BVI
Job Description
• Hands on oversight of the day-to-day operations and assignments for the staff in the following
• Ensure the proper flow of communication between departments to create a seamless experience for all guests/owners.
• Evaluate/resolve all Guest/Owner issues to ensure excellent customer service.
• Grow the operational efficiency and effectiveness of the resort
• Assist the Director in the communication of departmental strategies/goals.
• Ensure all staff is properly trained and has the tools/equipment needed to effectively carry out their job functions.
• Analyze budgets, overtime, and financial reports in order to drive resort profitability
• Hiring/terminations of employees
• Training/Orientation of new hires.
• Performance evaluations on an annual basis

• 7+ years of Luxury Resort Operations experience
• Bachelor’s degree in Business / Hospitality
• Excellent communication, both verbal and written
• Must be able to prioritize needs of guests/owners
• Must have a positive can-do attitude
• Pro-active in identifying and solving problems
• Analytical and problem solving skills
• Experience with Property Management Systems and MS Office Suite
• Strong attention to detail
Category:IT  code:new
Job Requirements
Luxury Resort Operations experience

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Contact Details
Nidhi Gupta
E-mail Address