Software License Coordinator

Location: Spring, Texas
Posted On: 5/11/2017
Job Code: SLC_TX_3249
Job Description
Application delivery
– Facilitate resolution of application upgrade errors
– Facilitate license and contract resolution with ITAM

• Manage lifecycle of technical applications
– Optimize licensing and facilitate license cost efficiencies
– Retire older versions when required

• Problem resolution of application problems and track bugs and enhancements
– Monitor ITSM queues, delegate and pick up appropriate request tickets
– Coordinate problem resolution with appropriate internal resource or vendor
– Participate in incident management processes such as incident assessment and facilitation
– Create / update application solution support documentation and post to UTC App Solutions SharePoint

• Risk Management
– ITCM Security & Controls management

• EMIT System Updates
– Keeping ITCM, ITSM, Product Catalog, CARTA, ITPA, Sharepoints, etc. up-to-date.
Category:IT  code:new
Job Requirements
If you are interested in the role then please revert with an updated resume in word format.

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Contact Details
Riya Jain
E-mail Address