Software License Coordinator

 
Location: Spring, Texas
Posted On: 5/11/2017
Job Code: SLC_TX_3249
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Category:IT code:new HBR
 
Job Description
 
Application delivery
– Facilitate resolution of application upgrade errors
– Facilitate license and contract resolution with ITAM

• Manage lifecycle of technical applications
– Optimize licensing and facilitate license cost efficiencies
– Retire older versions when required

• Problem resolution of application problems and track bugs and enhancements
– Monitor ITSM queues, delegate and pick up appropriate request tickets
– Coordinate problem resolution with appropriate internal resource or vendor
– Participate in incident management processes such as incident assessment and facilitation
– Create / update application solution support documentation and post to UTC App Solutions SharePoint

• Risk Management
– ITCM Security & Controls management

• EMIT System Updates
– Keeping ITCM, ITSM, Product Catalog, CARTA, ITPA, Sharepoints, etc. up-to-date.
Category:IT  code:new
 
 
Job Requirements
 
 
If you are interested in the role then please revert with an updated resume in word format.
 

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Contact Details
 
Recruiter
Riya Jain
 
Phone
 
E-mail Address
 
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