Digital Analyst

 
Location: Brooklyn, Ohio
Posted On: 5/11/2017
Job Code: 3231_Digital Analyst
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Job Description
 
Position of Digital Analyst with Big Financial Client in Brooklyn OH

Description
The Digital Product Associate position coordinates and supports Originations and Online Banking/Mobile Banking programs, projects and operations. Supports one or more digital products or projects, leveraging subject matter expertise to implement process improvements, research issues, perform user acceptance testing and manage risk.

Responsibilities:
• Perform daily, weekly, monthly risk monitoring of user access and activities for high risk applications
• Coordinate the vendor management responsibilities for critical and high risk vendors for Digital.
• Document, develop, clarify and implement departmental procedures
• Perform user testing for updates, Online Banking maintenance items and browser/device compatibility
• Take the lead on corporate risk-management programs to coordinate with product managers
• Coordinate operational initiatives to minimize risk, improve customer experience, resolve Digital pain points and reduce operational expenses
• Partners closely with peer organizations, marketing, product development, customer contact center, user experience and technology to evolve the digital platform
• Supports day-to-day operations for the assigned product(s), including project implementations, policies, procedures, and production/break-fix updates
Category:IT  code:new
 
 
Job Requirements
 
 
Mandatory Skills:
• Bachelor’s Degree
• Understanding of digital applications
• Proficiency with standard office productivity software (MS Office, Sharepoint)

To apply, please contact Prince Thakur at 973-606-3231 or email at prince.thakur@collabera.com
 

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Prince Thakur
 
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