Network Engineer - Voice/VOIP

Location: Raleigh, North Carolina
Posted On: 5/10/2017
Job Code: 240727709
Job Description
Title: Engineer-Customer Support
Duration of position:12 - 18 months +
Location: RTP, NC
Required Product Knowledge and Technical Skills:
Unified Communications Manager and IM and Presence
Unity Connection
Prime Collaboration Deployment
Call Manger exprs
Unity Exprs
Emergency Responder
Unified Attendant Console
Session Management Edition
Unified Contact Center Exprs
Unified Contact Center Enterprise
Unified Customer Voice Portal (CVP)
Unified ICM Enterprise
Unified IP IVR
Media Sense
Meeting Server
Minimum Qualifications
Ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology.
• Working knowledge of Networking industry, products and protocols.
• Minimum 3-5 years of experience designing, deploying, configuring, supporting, trouble shooting, debugging and administering Collaboration Products.
Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 2 to 5 years related experience.
Desired Skills:
CCIE desired / preferred but not required.
CCNA desired
Category:IT  code:new
Job Requirements
Unified Communications Manager and IM and Presence

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Contact Details
Venkates Gummadi