Technical Writer

 
Location: Columbus, Ohio
Posted On: 5/10/2017
Job Code: 4643_TW
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Category:IT code:new
 
Job Description
 
Skills
• Strong technical writing experience
• Instructional analysis, design, development, testing, implementation and/or delivery, and evaluation of content delivered via classroom, webinar, screen-capture video, eLearning, job aids, knowledgebase article, quick reference guide, and other media as needed
• Fast, in-depth, self-directed learner who can discover and track details
• Able to deliver on time within scope and budget, including under tight deadlines

Required
• Associate’s degree (Bachelor or above preferred)
• Solid technical writing and time-management skills (ideally project management as well)
• Experience with all aspects of IT technical training
• MS Office (ideally including SharePoint), Captivate 8 suite, and Articulate Storyline 2.0
• Learning management system administration, including reporting (ideally Cornerstone)
• Understanding of ITSM and ITIL (ideally at least ITIL Foundation certified and experience with ServiceNow)
• EXAMPLES OF PRIOR WORK
Category:IT  code:new
 
 
Job Requirements
 
 
SharePoint, ITIL, Training, ServiceNow
 

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Contact Details
 
Recruiter
Shilpa Sharma
 
Phone
 
E-mail Address
 
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