Technical Support Specialist

 
Location: Golden valley, Minnesota
Posted On: 5/8/2017
Job Code: 2426_TSS_MN
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Job Description
 
Position details:
Job Title : Technical Support Specialist
Location : Golden Valley MN 55422
Duration : 6 Months (High Possible of Extension)

Tasks and Responsibilities:
• Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
• Problem Solving – Diagnose and resolve technical hardware and software issues.
• Applications Knowledge – Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
• Change Agent – Look for ways to improve support processes. Drive initiation and follow through to implementation.
Category:IT  code:new
 
 
Job Requirements
 
 
Basic Qualifications:
• High school diploma
• Minimum 2 year technical experience and/or technical degree
 

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Contact Details
 
Recruiter
Anand Singh
 
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E-mail Address
 
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