Technical Support Specialist

Location: Golden valley, Minnesota
Posted On: 5/8/2017
Job Code: 2426_TSS_MN
Job Description
Position details:
Job Title : Technical Support Specialist
Location : Golden Valley MN 55422
Duration : 6 Months (High Possible of Extension)

Tasks and Responsibilities:
• Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
• Problem Solving – Diagnose and resolve technical hardware and software issues.
• Applications Knowledge – Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
• Change Agent – Look for ways to improve support processes. Drive initiation and follow through to implementation.
Category:IT  code:new
Job Requirements
Basic Qualifications:
• High school diploma
• Minimum 2 year technical experience and/or technical degree

Not Ready to Apply?
Contact Details
Anand Singh
E-mail Address