MS Dynamics

Location: New York, New York
Posted On: 5/5/2017
Job Code: MS Dynamics Consulta
Job Description
Title : MS Dynamics
Location : New York City, NY
Duration : 8 Months

• Strong functional and technical understanding and working knowledge of MS Dynamics AX 2012 R3
• Financials, Procurement, Project Accounting
• Good experience and knowledge of Technical components supporting MS Dynamics AX will be considered an advantage
• Provide Break-fix support in a live production environment including functional and technical support to the business users, trouble shooting and implementing config changes when required.
• Provide Minor enhancements delivery including; Business requirements gathering, estimation, functional spec creation and coordinating implementation into the produciton environment.
• Use Service mangement tools such as Footprint ITSM to manage break-fix ticket flow.
Prior experience in these tools will be an advantage
• Use ITIL processes including Incident, Problem and Change Management . ITIL certification is a plus
• Work in an onshore-offshore delivery model .
Provide functional leadership for the offshore team
• Be a Team player, communicate effectively and efficiently with both end users and technical staff to bring break-fix issues to resolution and enhancements to new functionality implemented
• Experience with the MS Lifecycle Services methodology
• Medium level understanding of SQL in order to troubleshoot issues or specify data elements in SQL Server environment
• Reliable, can work with little supervision, aware of time constraints to deliver outcomes with high quality, escalate risk situations appropriately
• Experience working with MS Support in identifying resolutions to Product service request

70% Support of MS Dynamics AX
30% Enhancement Work
MS Dynamics AX
No direct management of people
Accountable for MS Dynamics AX issues
High Complexity/Problem Solving
Accountable for MS Dynamics AX issues
Category:IT  code:new
Job Requirements
MS Dynamics

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Contact Details
Gaurav Jadhav
E-mail Address