Accounting Assistant

 
Location: Memphis, Tennessee
Posted On: 5/4/2017
Job Code: 6783-1
Print
ALL ALL ALL
 
Job Description
 
Job Description: This contractor role is part of the Account Management team within the Order to Cash (O2C) area which is includes, Credit Risk, Gross to Net and Treasury and is part of the Global Shared Service Center organization. Individuals in this role will be responsible for end-to-end financial account management activities for the US Accounts Receivable (AR) portfolio (~$3.5B). The individual in this role will perform various Accounts Receivable/Collections activities with an initial focus on escheatment/unclaimed property which will require detailed research in SAP. Other responsibilities may include collections, deductions resolution, AR related research, order review, handling BPO escalations, and other similar duties as assigned. This role is anticipated to last until 12/31/2017. Additional Skills: • Bachelor’s degree, with focus on in business or related field preferred, with 3+ years’ experience in business-to-business Accounts Receivable management, dispute resolution, and/or customer service. • Alternatively, candidates without a degree who have 5+ years of experience in business-to-business Accounts Receivable management, dispute resolution, and/or customer service • Experience in shared services environments with exposure to BPOs preferred • Excellent written and oral communication skills • Strong knowledge of SAP and good skills in MS Office (Excel, PowerPoint) • Demonstrates strong time management and organizational skills • Collaborative and able to work effectively with others in a team-oriented environment • Exhibits strong problem solving and analytical skills and is not afraid to ask questions or challenge the status quo. • Able to deal with ambiguity and conflict, and feels comfortable working in an ever changing environment ROLE SUMMARY This contractor role is part of the Account Management team within the Order to Cash (O2C) area which is includes, Credit Risk, Gross to Net and Treasury and is part of the Global Shared Service Center organization. Individuals in this role will be responsible for end-to-end financial account management activities for the US Accounts Receivable (AR) portfolio (~$3.5B). The individual in this role will perform various Accounts Receivable/Collections activities with an initial focus on escheatment/unclaimed property which will require detailed research in SAP. Other responsibilities may include collections, deductions resolution, AR related research, order review, handling BPO escalations, and other similar duties as assigned. This role will be located in GFS Memphis and it is anticipated to last until 12/31/2017. ROLE RESPONSIBILITIES • Perform various Accounts Receivable/Collection activities within the US AR portfolio (~3.5B) using SAP. • Complete detailed research within SAP in order to effectively manage customer accounts. • Play a lead role in AR related escheatment/unclaimed property by performing complex research and using sound judgment to determine appropriate resolution of aged credits on customers’ accounts. Outcomes may include finding the rightful owner, refunding, offsetting against open items, escheating to state agencies, apply against previous bad debt write offs, correcting cash application errors, etc. • Invoice collections and deduction resolution/collections through effective account analysis and using outstanding communication skills to interact with external customers and cross functional colleagues. • Assist GFS Costa Rica and Genpact BPO with AR/Collections related escalations. • Interact with third party collection agency. • Serve as a support resource for other members of the Account Management Team. • Create, update, and review Standard Operating Procedures (SOPs) to ensure processes are documented, and controls and compliance are followed especially as they pertain to escheatment. • Other AR/Collection related duties as assigned. QUALIFICATIONS • Bachelor’s degree, with focus on in business or related field preferred, with 3+ years’ experience in business-to-business Accounts Receivable management, dispute resolution, and/or customer service. • Alternatively, candidates without a degree who have 5+ years of experience in business-to-business Accounts Receivable management, dispute resolution, and/or customer service • Experience in shared services environments with exposure to BPOs preferred • Excellent written and oral communication skills • Strong knowledge of SAP and good skills in MS Office (Excel, PowerPoint) • Demonstrates strong time management and organizational skills • Collaborative and able to work effectively with others in a team-oriented environment • Exhibits strong problem solving and analytical skills and is not afraid to ask questions or challenge the status quo. • Able to deal with ambiguity and conflict, and feels comfortable working in an ever changing environment
Category:Non-IT  code:new
 
 
Job Requirements
 
 
MS Office, Compliance, Focus, Research, Account Management, MS Excel, Management, SAP
 

Not Ready to Apply?
Contact Details
 
Recruiter
Shubham B
 
Phone
 
E-mail Address
 
LinkedIn