Help Desk Support

Location: Oakland, California
Posted On: 5/4/2017
Job Code: 6094_KP_helpdesk
Job Description
Provides Level 1 and Level 2 support. Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating all other issues to Level 2 and 3 support.

Responsibilities include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies throughout the Firm, to maximize Firm-wide productivity and minimize system downtime.

Assists with Helpdesk duties and installs hardware and software.
Category:IT  code:new
Job Requirements
Helpdesk Support

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Contact Details
Priyanka Sharma