Service Desk Support

Location: Colorado Springs, Colorado
Posted On: 4/19/2017
Job Code: 2173_CO
Job Description
Position Details:

Industry: Financial/ Banking
Location: Colorado Springs, CO 80921
Job Title: IT Service Desk Specialist
Duration: 12 months + (Possible Contract to Hire)

• Looking for the person who has Associate or Bachelor degree – BA or BS in technical discipline (e.g. MIS, CS, Network Engineering, etc.) with 2-3 years of exp in call center/tech support/phone support.
• Really need people with Technology mindset not just typical service/help desk professional.
• Candidates who are career minded who embrace technology and eager to learn new things.
• Ideally with Bachelors/Masters in relevant field or an Associate degree A+ grading with demonstrative past experience.

Job Description:
• Seeking IT professionals who are looking for an entry-level opportunity to start or enhance their IT career. The IT Service Desk is a front-line team and therefore, offers the opportunity to experience a variety of technologies through issue identification and resolution, as well as building customer service skills.
• The IT Service Desk is part of the overall Enterprise Technology Services (ETS) organization and is the gateway to potential conversion to full-time employment.
• So while this is an entry-level position, we are seeking candidates who have the desire and aptitude to build their technical knowledge/skills through a combination of experience and continued formal education enabling them to grow within the ETS organization.
• Conversion is dependent on business need and individual performance; periodic reviews are conducted to determine business need and potential conversion candidates.
• We are seeking candidates who have a passion for technology, who can clearly articulate their future career goals, and who recognizes why this role can help further their career goals.

Interview format will consist of a one 15 minute technical phone screen and two on site 20 minute interviews with the Hiring Managers.

Bhanu Sankhla
804-955-4273 |
Category:IT  code:new
Job Requirements
Fresh College Grads, Engineering,Management,Networking,Windows 2000,Windows 2003

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Contact Details
Bhanu Sankhla
E-mail Address