Customer Support Engineer

 
Location: Trinity, North Carolina
Posted On: 3/20/2017
Job Code: 3695_CSE_NC
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Job Description
 
Customer Support Engineer position for the SAN team having the following responsibilities:
* New Team members are trained in Data Center Switching products and technologies
* Using on the job training, team members provide second/third level technical support for MDS product line, FC/FCoE technologies on Nexus switches, DCNM legacy features
* Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity
* Effectively utilizes moderate to complex lab setups to recreate and solve problems
* Submits complete and correct Defect reports in area of expertise
Category:IT  code:new
 
 
Job Requirements
 
 
Experience or Certifications in one or more of the following is preferred- CCNA, CCNP, CCIE
Cisco MDS Family of Fibre Channel Switches
Windows, VM, and Unix based operating systems.
Storage architectures, Fibre Channel, FCoE, SCSI, iSCSI, FICON
 

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Contact Details
 
Recruiter
Mohita Tejwani
 
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