Non-IT Technician

 
Location: Lewisville, Texas
Posted On: 3/16/2017
Job Code: XR_JM_16128
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Job Description
 
Services Delivery:
• Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.
• Break-fix activities account for 70% of role responsibilities
• Provide IP address support (only with no other network support provided)
• Perform basic equipment problem diagnosis
• Point of contact for equipment removal and delivery
• Contact service as required
• Utilize web-based applications as required to include Call Handling for code
• Accurate call reporting on Equipment in FWSS and XSM
• Remote Service call onsite support
• Utilize excel to fulfill reporting requirements
• Driving (if required for duties)
• Pro-actively manage consumables and supplies using the DOS calculator.
• Maintain on-site operator replaceable parts inventory
• Collect equipment meter information and submit for billing purposes
• Perform Data Entry for activity and asset tracking
Category:Non-IT  code:new
 
 
Job Requirements
 
 
Education Requirements:
• Minimum: High School diploma or equivalent

Candidate Background: Skills, Knowledge and Abilities:
• Lift and move up to 20-50 pounds
• Read, write and follow basic English instructions
• Ability to manage multiple tasks
• Perform duties with minimal supervision
• Operational technical skills
• Customer service and communication skills
 

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Contact Details
 
Recruiter
John Mallari
 
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