Lead UX Researcher

Location: Boston, Massachusetts
Posted On: 3/13/2017
Job Code: UR_MA_3249
Job Description
· Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including key-stroke level modeling (KLM), usability testing, contextual inquiry / field studies, surveys, interviews, heuristic evaluations, focus groups, card sorts, ethnography and persona development, and rapid iterative testing within an Agile environment.
· Manage the lab schedule and equipment
· Work with product teams to identify and prioritize user research requirements, including timelines, scope, and methodologies
· Collaborate with product teams to remediate issues identified from research
· Advocate for user research principles
· Collaborate with product teams to develop research goals, identify tasks and scenarios, and establish a test environment
· Create and deliver test result reports including statistical analysis
· Establish research and usability metrics strategies for project teams.
Category:IT  code:new
Job Requirements
Must have a bachelor’s degree or equivalent experience
· 7+ years’ experience as a usability practitioner
· 7+ years’ demonstrated experience delivering user research, including but not limited to developing user personas, conducting field studies / contextual inquiry, and usability testing
· Excellent presentation and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
· Proven ability to deliver research on time while working on multiple projects
· Strong analytical skills
· Excellent leadership and relationship building skills
· High level of energy and customer focus
· Experience working in a team environment or with an application team
· Eye-tracking experience preferred
· Experience with CogTool preferred
· Experience with tools such as UserZoom, UserTesting.com, Optimal Workshop and other industry standard tools preferred
· Agile experience preferred
· Preference for commercial software experience or enterprise applications

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Contact Details
Riya Jain
E-mail Address