Technical Writer

Location: Work from home, Oregon
Posted On: 7/22/2015
Job Code: 2095_TechWriter_OR
Job Description
Position Details:
Title: Technical Writer
Location: Remote Work (Based in Oregon)
Duration: 6+ months

Note: Writing samples will be required.

• Our client seeks a mid-level technical writer to design best-in-industry, easy-to-use customer product documentation using topic-based authoring for technology products for its Indirect Tax division.
• Our client is a leading provider of transaction tax management solutions to companies of all sizes, enabling Finance, Tax, and IT professionals to achieve accurate, timely and cost-effective compliance.

• At least 4 years of documentation or technical writing experience for a software or tax-related company.

• Analyze information from multiple resources to write/edit/assemble/update and deliver content consistent with company editorial standards.
• Use writing and production skills and experience to write or assemble complex product documentation using multiple development tools that both describes and shows the end user how to perform required tasks.
• Gather and translate content and/or data from technical subject matter experts into comprehensible text for internal and external customers.
• Coordinate documentation with other technical writers for product releases while working with business analysts and software engineers to ensure instructions are accurate and consistent.
• Provide peer review and editing support within the team for other writers (including tax research and customer support) and product staff within guidelines.
• Anticipate and respond to internal and external customer needs; assess requirements and identify solutions by modifying practices and procedures.

Technical/Professional Skills and Competencies:
• Excellent written and verbal communication skills, including composition/grammar, vocabulary, spelling, and punctuation skills.
• Ability to accurately interpret complex data and express findings in a clear and concise manner
• Demonstrated ability to organize a large body of content and/or documentation in a way that allows quick access to information.
• Has thorough understanding of business terminology and demonstrated ability to synthesize and summarize content concisely and accurately.
• Solid knowledge of publications work processes (e.g., DITA, working in a Scrum environment), tools and relevant product information.
• Works competently in a single-source environment and with version control applications such as SVN, Source Safe, or Git.
• Ability to read, create and modify issues using bug-tracking software such as JIRA or Bugzilla.
• Ability to juggle multiple priorities, work plan, and make independent decisions.
• Ability to quickly adjust to changing deadlines, priorities, documents and development tools.
• Excellent research, analytical, critical thinking, and problem solving skills.
• Excellent communications skills that promote collaboration and teamwork; establishes strong working relationships with team members, and internal and external stakeholders (e.g. customers, product managers, outside authors) to influence and provide effective and timely support in line with business needs.
• Experience implementing, documenting, or supporting, ERP applications such as Oracle eBusiness Suite, SAP R/3, Dynamics GP, etc. strongly preferred.
• Experience working with templates and development tools such as Word (doc) and Madcap Flare or an equivalent, topic-based authoring tool.

• A Bachelor's degree in business, technology, communications or a related field is required.

Category:IT  code:new
Job Requirements
HTML, SAP Access, Business Analyst, Research, Technical Writer, Management, Graphic Design, ERP, EDI, Compliance, XML, Photoshop,Word, Software Engineer

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Contact Details
Monil Narayan
E-mail Address