Customer Service / Call Center Representative

Location: Mason, Ohio
Posted On: 10/12/2017
Job Code: 4595_CSR_OH
Job Description
Customer Service / Call Center Representative Position With Large Manufacturing Client in Mason, OH

• The Consumer Services provides telephone and email support of Retail's contact Lens ecommerce business
• The consultants must quickly master a deep knowledge of contact lenses
• Investigating and answering customer inquiries regarding orders, returns, shipments, products and overall customer service
• Explaining pricing and insurance benefits
• Placing outbound telephone calls or composing outbound emails to follow-up with customers who have issues or concerns
• Scheduling eye exams for patients of doctors next to Lens crafters, Pearle Vision, Sears Optical and Target Optical
• Associate must exhibit excellent customer care, phone, communication and writing skills
• Looking for sales and strong customer service orientation.
• Must be willing to utilize excellent customer services skills
• Previous experience with consultative sales in an optical store setting is highly preferred
Category:Non-IT  code:new
Job Requirements
Customer Service, Communication skills


To apply, please contact Kavneet Bhatia at 804-234-1495 or email at

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Kavneet Bhatia