Customer Service Representative

 
Location: Anchorage, Alaska
Posted On: 10/12/2017
Job Code: 2430_CSR_AK
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Job Description
 
Industry: Healthcare
Work Location: Anchorage - Alaska - 99508
Job Title: Customer Service Representative
Duration: 6 months (Temp to Perm)


Job Role
Answer incoming calls to answer inquiries and questions, handle complaints, troubleshoot problems and provide information in a call center environment.

Job Tasks
Maintain adequate levels of productivity and telephone availability.
Maintain stellar attendance.
Consistently utilize and exhibit superior customer service skills.
Interact with callers while typing and researching resolutions.
Ask probing questions to ensure understanding.
Research, resolve issues and log all calls in database.
Explain procedures and provide details of policy and regulations.
Category:IT  code:new
 
 
Job Requirements
 
 
Education and Experience
High school diploma or equivalent
Knowledge of customer service principles and practices.
Previous customer service experience preferred.
Call center experience preferred.
Proficient typing and data entry skills
Knowledge of administration and clerical processes.
Advanced computer skills.


Recruiters Contact Information:

To apply for this position please send your resume to Funny Chavda at funny.chavda@collabera.com or you can give a call at 804-414-2430.
 

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Contact Details
 
Recruiter
Funny Chavda
 
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E-mail Address
 
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