Customer Support Representative I

 
Location: Lincolnshire, Illinois
Posted On: 10/12/2017
Job Code: 7472_csr_zt
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Job Description
 
Position- Customer Support Representative I
Location- Lincolnshire, IL
Duration- 6 - 7 months with possibility of extension.

Description:
Answers initial customer calls and answers routine questions
Responds to customer concerns by following standard scripts and procedures
Directs callers to appropriate resources and personnel
Solves simple customer problems
Escalates complex questions to more senior representatives
Documents customer concerns and escalates concerns to appropriate channels in a timely manner
Category:IT  code:new
 
 
Job Requirements
 
 
Years of experience required: 1-2 Yrs.
 

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Contact Details
 
Recruiter
Priyanka Badole
 
Phone
 
 
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