Systems Administrator – III- “Patch Management Eng

Location: Plano, Texas
Posted On: 10/11/2017
Job Code: 7472_SA_mca
Job Description
Position: Systems Administrator – III- “Patch Management Engineer”
Location: Plano TX
Duration: 12 months with possibility of extension.
• Participate in OS patch management and coordination.
• Develop and test Windows-security patch packages.
• Troubleshoot Windows-OS and MS application security patch installations.
• Participate in technical on-call rotation
• Ongoing maintenance & administration of assigned systems.
• Adherence to policies, processes and procedures within your areas of responsibility.
• Assistance with execution of projects related to areas of responsibility
• Participate in 24X7 system administration and resolve distributed server issues.
• Root cause analysis.
• Assist with maintaining compliance for industry certifications such as PCI
• Create and maintain reports for patch compliance and system audit data.
• Participate in ongoing operational projects.
• Provide recommendations for system automation.
• Troubleshoot hardware and software issues as they arise.
• Document issues and associated resolutions to problems
Category:IT  code:new
Job Requirements
Required Experience:
• Proven customer service experience
• Previous deep-level troubleshooting experience in an IT environment
• Executive support experience
• Strong communication skills (verbal /written)
• Strong organizational, prioritization and decision making skills
• Experience with desktop imaging software
• Experience with PPTP/VPN/RSA security
• In depth knowledge in supporting the Security and Vulnerability Patching Lifecycle
• Vendor awareness of patch cycles (e.g. MS Patch Tuesday’s etc)
• Demonstrated responsibility and experience in large enterprise oversight and remediation efforts
• Administration experience of Autonomic Software Endpoint Manager ana Awareness of Endpoint Manager.
• Whitelist/Blacklisting
• Inventory Analysis
• Agent installation/deployment and removal
• License management
• EPO Integration
• ‘Relevance’ scripting language mandatory
• Agent installation/deployment and removal
• Product closed-loop feedback into Development organization on product performance and supportability
Desired experience:
• Scripting with view to automate manual tasks
• Large scale deployment experience
• Process compliance
• Knowledge of the ITIL Framework.
• Windows 2008-2012 Server support experience

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Contact Details
Priyanka Badole