Tableau Support Analyst

Location: krakow, Krakow
Posted On: 10/9/2017
Job Code: Tableau
Job Description
Do you like to work and explore multiple, complex IT technologies? Are you a customer-focused team player, who would like to become part of a large global organization? Would you like to take an opportunity to drive your career? We are looking for someone like that who can help us with the following key tasks:
• Technical and business production support of the Tableau application suite. This includes Tableau Desktop, Tableau Server & Tableau Reader.
• Managing incidents and issues, focusing on effective communication and follow-up with stakeholders and other technical teams.
• Managing interface to our engineering by addressing issues, as keeping track of these end to end issues until they are solved.
• Deploying of new Software Releases for Tableau. This will include weekend releases as well as other configuration changes.
• Participation in different Tableau-related activities such as working with users, training & involvement in the Tableau community
• Maintaining documentation and learning resources

Your team:
• You will be part of the global Technology Services Infrastructure Operations team supporting multiple business functions within Company Group.

Your experience and skills:
Relevant experience and skills:
• Certification in Tableau Desktop or Tableau Server strongly preferred
• A proactive attitude and focus on community and user engagement
• Strong communication skills on a technical level but with the ability to communicate to all levels of stakeholders in English
• The ability to prioritize your own workload and work with minimal supervision.
• The mind set to stay calm and keep focused in pressure situations
• Passion for analytics & Tableau product suite in particular.
• Involvement in external Tableau community e.g. Tableau Public
Category:IT  code:new
Job Requirements

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Contact Details
Neha Patel
E-mail Address