Customer Service II

Location: Lake Forest, Illinois
Posted On: 10/5/2017
Job Code: 4850
Job Description
- Takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality. Can organize and handle calls with speed and accuracy. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, Mainframe).
Category:IT  code:new
Job Requirements
5 year experience required. Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word

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Contact Details
Sitara Verma
E-mail Address