Senior Infrastructure Engineer

Location: Manila, Central Luzon
Posted On: 10/5/2017
Job Code: Senior Infrastructur
Job Description
? Communicating with the end users to present a positive, collaborative, highly skilled and informative impression of IT Operations.
? Monitor and maintain TradeNet and Pages server environments that include Production, UAT, Manila and UK development servers thru effective DevOps, Systems and Database Administration
? Management, monitoring and tuning of the LAN in each ShipServ office as well as the global WAN and perimeter security
? Ensure internet connection, Email/VoIP availability and reliability in the offices
? Support the Active Directory and server infrastructure which includes physical and cloud based services
? Perform installation and configuration of desktop pcs and peripherals
? Provide technical assistance and desktop support to corporate users in Manila and remote users in different Global offices
? Perform 2nd level support to all customers on product issues and provide remote assistance, diagnosis and troubleshooting in coordination with SDC/GSD & IT Dev teams
? Prepare, build and package releases for Smartsupplier, ShipCat, etc
? Perform installation and deployment of system releases, upgrades and fixes on Development, Test and Production environments
? Conduct inventory and preventive maintenance of desktop pcs, servers, office equipment and peripherals
? Prepare and update documentations related to installation, daily routine tasks, processes and procedures
? Supervise, assist and mentor Junior and Mid-level IT Support Engineers when necessary
? Build new/additional system environments and create ad-hoc scripts when necessary
? Recommend new technologies, solutions and enhancements related to IT Operations and Support
? Upgrade existing systems to meet the current needs of the business and enhancement objectives of the management
Category:IT  code:new
Job Requirements
• Must be a college graduate of any IT related courses
• Candidate must have at least 5 years of commercial experience in the ff:
? Customer Support and Remote Assistance
? Linux CentOS, RHEL Systems Administration
? WinTel/Office 365 Administration
? Active Directory and associated services (DNS, DHCP etc)
? Shell or perl scripting
? Citrix Xenserver or VMWare
? Cloud infrastructure services (Azure, AWS, GCP)
? Telco/VoIP Network Administration
? LAN switches and firewall
? Oracle Database Administration
? SAN Administration
? DevOps, ITIL, Continuous Integration platforms and Business processes
? Exposure in Project Management methodologies such as Agile & Prince
? Working with remote teams and senior management
• Candidate must be confident in speaking English and with good communication skills
• Customer service oriented individual
• Proactive and has initiative
• Willing to work on a midshift schedule; on call duty

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Contact Details
Joshua Batalla