Sales Analyst

 
Location: Singapore, Singapore City
Posted On: 10/4/2017
Job Code: Sales Analyst
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Job Description
 
• Responsible for conducting surveillance monitoring reviews to support the Investments and Insurance business. Review work includes Data analysis, report reviews, review of documents/Voice logs, and conducting call outs to customers. Job role is an integral part of the support function that validates compliance to approved sales process by the branch Sales staff.
• Report and document of review findings, corrective actions tracking and follow-up actions.
• Prepare trend analysis and surveillance reports for management reporting.
• Provide feedback and coaching on correct phone sales process to Sales Representatives.
• Responsible for data analysis, report reviews, review of documents/Voice logs, and conducting call outs to customers as part of compliance support to approved sales process.
• You need to report and document review findings, track corrective actions and do follow-ups.
Category:IT  code:new
 
 
Job Requirements
 
 
• 2 years of banking experience in consumer banking products and processes.
• Prior experience in a customer service, Investment/Insurance Sales and /or compliance would be an advantage.
• Good understanding of local sales advisory regulations.
 

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