Technical Support Business Analyst

Location: Sunrise, Florida
Posted On: 10/2/2017
Job Code: 4436_TSBA_FL
Job Description
Position available in 3 locations that is Utah, Florida and Arizona

• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
• Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organizations systems and capabilities.
• Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assists in the business process redesign and documentation as needed for new technology.
• Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.
• Educates the IT organization on the direction of the business.
• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.
• May make recommendations for buy versus build decision.
• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.
• Typically has 3 to 5 years of relevant technical or business work experience

To schedule an interview on this position please contact the undersigned
Prakash Sah
Category:Non-IT  code:new
Job Requirements
level 2 Technical support or desktop support experience with proficiency in MS Excel, MS Office, MS PowerPoint and Visio

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Contact Details
Prakash Sah
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