Bilingual Specialist

 
Location: Cleveland, Ohio
Posted On: 9/15/2017
Job Code: BL_OH_5541
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Job Description
 
The Bilingual Customer Service Representative is responsible for delivering a positive application experience. The Bilingual Call Center Representative places outbound calls to and services inbound calls from policy applicants to collect and compile key data points that support the policy underwriting process.

Primary Responsibilities:
Conduct inbound and outbound applicant interviews with both expediency and accuracy to collect and compile key data points that support the policy underwriting process.
Conduct interviews fluently in Gujarati and English.
Use various systems to: access the applicants' phone number to dial calls; manage and update the call disposition; and conduct the interview.
Assist underwriters during the underwriting process by conducting follow up calls with applicants for additional information.
Category:IT  code:new
 
 
Job Requirements
 
 
MS Access,Call center Experience,Gujrati



For Further queries or to schedule an interview please contact:
Ada Khan
281-946-4541
ada.khan@collabera.com
 

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