Business Travel Counselor

Location: Floral City, Florida
Posted On: 9/15/2017
Job Code: 3754_BTC
Job Description
Get ready to make impressions that will last when you:
• Arrange routine and complex domestic and international business travel for air, car, hotel, limousine and rail utilizing the Sabre/Apollo GDS
• Provide consultative multi-country/multi-carrier routings for best fares and preferred carrier usage
• Ensure optimum customer service while coordinating client travel policy responsibilities; effective use of computer systems and exceptional telephone service techniques.
• Complete special customer requests and maintain excellent client relations

• Minimum 3+ years of Corporate Travel industry experience required/Internally 2+ years experience with high performance
• Minimum 2+ years of International expertise experience highly preferred
• High School Diploma/GED required. Bachelor Degree preferred
• Sabre/Apollo GDS experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
• In depth knowledge of world geography including expedient, cost effective and preferred routing options
• Display highest level of integrity when dealing with internal & external customers
• Ability to serve multi-cultural travelers and handle multiple clients
• Ability to handle multiple projects and prioritize tasks
• Professional written and verbal communication skills are required
• Corporate Travel call center experience required
*Hours of operation for this position will vary and flexibility is required*

Work from home Requirements
• Must have a dedicated work space within own residence that follows the ergonomic and safety guidelines for performing travel counselor duties
• Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
• Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
• Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
• High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP’s are permitted)
• Dedicated and separate analog landline phone for training and production calls (no VOIP – voice over internet protocol)
Category:IT  code:new
Job Requirements

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Contact Details
Kinnari Ganatra