Customer Service Representatives

Location: Austin, Texas
Posted On: 9/14/2017
Job Code: CR_AC_5541
Job Description
This role provides unbiased assistance to Long Term Care providers with problem resolution, as needed.
Responds to phone inquiries in a prompt, courteous and concise manner.
Documents all encounters in clear and concise online logs.
Transfers callers to other Call Center units as needed.
Meets individual performance standards.
Performs other duties as may be assigned by management.
Attains and maintains strict required attendance and performance metrics.
Category:Non-IT  code:new
Job Requirements
MS Office, Excel. Call Center experience ,Medicaid Experience.

Not Ready to Apply?
Contact Details
Ada Khan
E-mail Address