Application Developer

Location: Charlotte, North Carolina
Posted On: 9/13/2017
Job Code: 3319_Net_NC
Job Description
The Sr. IT Applications Analyst is a technical developer/analyst role. The Sr. IT Applications Analyst will be part of an agile team managing project deliverables and software development of client/server, object-oriented applications, using primarily .NET and C# and supporting Custom off-the-shelf (COTS) applications including new customizations, interfaces and reporting.

• This is a versatile IT Analyst that may perform work related to applications Support, Delivery, or both. Workers at this level solve complex problems, manage work including giving work assignments, and provide leadership to others in application areas of specialization, with minimal supervision and increased latitude for unreviewed work.
• Monitors production operation of and maintain the availability of division's applications.
• Involves reviewing and reacting to daily performance logs and providing 24X7 on call support.
• Responds to production emergencies (application down and logic errors) within the appropriate Service Level Agreement (SLA).
• Coordinates response for critical and high Incidents, System Disruption Events (SDEs), major events.
• Assists users, answers user questions and assists users with defining business processes as necessary.
• Leads troubleshooting for the most complex issues and leads others to implement fixes to systems and applications that require significant freedom of action and sound judgment.
• Demonstrates the ability to visualize long-term results and asset impacts on a system-wide basis.
• Communicates appropriate information including downtimes, change management, status, issues, defects, etc. to users, IT management at the highest levels and any other necessary audience including their own division. Is able to present information on technically complex subjects in an understandable manner in both oral and written form.
• Works with vendors to implement (projects) and/or support (broke-fix, maintenance, user support and small projects) applications and solutions.
• Utilizes waterfall and agile methodologies to develop and maintain applications.
• Coordinates routine maintenance for emergency patches, service packs and upgrades (software) for assigned application/project. Involves working with operations/DBAs.
• Provides recommendations and assists in decision making at a portfolio level.
• Researches and analyzes new technology. Designs solutions based on defined requirements and leads others in development and implementation of those designs. Programs and directs other programmers in required programming languages, database SQL, report writing, ETL, etc.
• Assists with testing and migrating code through test regions.
• Ensures adherence to appropriate design, coding and source control standards.
• Leads system design and code walk-thru as a presenter or reviewer.
• Processes Change Requests and Quality Assurance (QA) documentation for project implementations and support changes.
• Recommends IT process enhancements and standards relative to areas of assignments.
• Coaches and mentors other IT Application Analysts.
• Leads corporate and division level initiatives.
• Assists management with strategic or tactical planning as needed.
• Manage team members day to day work assignments based on the application pipeline reports, individual's work queues, skills and schedules.

Required Qualifications:
• Bachelor degree in Computer Science or a related discipline.
• In lieu of a degree, 15+ years of related business experience.
• Work experience in addition to degree: 10+ years as an IT Application Analyst or equivalent.
• Ten years coding/programming, trouble-shooting, problem-solving, logical design, SQL coding, Business Requirements analysis, vendor management, root cause analysis, Enterprise Standards and Process Adherence.

Preferred Qualifications:
• Previous management experience.
• Previous technical lead experience.
• Demonstrated success in leadership of others.
• Demonstrated success in leadership of a portfolio of applications.
• Expert technical issue-resolution ability.
• Experience with schema/database design.
Category:IT  code:new
Job Requirements
Change Management , ETL, Management, MS Access, Quality Assurance, SQL, Technical Support, .NET, C#

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Contact Details
Ravijeet Jadav