Desktop Support

 
Location: Woodland Hills, California
Posted On: 9/12/2017
Job Code: 2830-DS-97944
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Job Description
 
• Accepts trouble reports including such activities as: handling system installation and configuration, printer systems, fundamentals of security, installing third-party software and documentation of hardware/software logs and operating procedures
• Provides excellent customer service to computer users.
• May direct and distribute work each day by checking queue of tickets and assigning the incidents and/or moves/changes to the relevant Team members.
• Coordinates Moves, Adds, and Changes to support complex LAN&WAN networks, including configuration, training, installation, maintenance, support and documentation of hardware/software logs and operating procedures.
• Maintains and secures inventory of all hardware and software.
• Problem Solving and Decision Making: Analyzes problems and takes corrective action.
• Minimum two (2) years of professional experience, in end user computing and PC/Workstation based LAN applications.
Category:IT  code:new
 
 
Job Requirements
 
 
• Minimum two (2) years of professional experience, in end user computing and PC/Workstation based LAN applications.
• Coordinates Moves, Adds, and Changes to support complex LAN&WAN networks, including configuration, training, installation, maintenance, support and documentation of hardware/software logs and operating procedures.
 

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Recruiter
Sabitha Sasidharan
 
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