Customer Service Representatives

Location: El Paso, Texas
Posted On: 9/12/2017
Job Code: 7472_cs_zt_1279
Job Description
Customer Service Representative Description:
Works under close supervision to answer routine questions regarding company products and services.
Responds to customers by following standard scripts and procedures.
Answers initial customer calls and answers routine questions
Responds to customer concerns by following standard scripts and procedures
Directs callers to appropriate resources and personnel
Solves simple customer problems
Escalates complex questions to more senior representatives
Documents customer concerns and escalates concerns to appropriate channels in a timely manner High school diploma or equivalent vocational qualification.
Category:IT  code:new
Job Requirements
Demonstrates strong customer service and communication skills.

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Contact Details
Priyanka Badole