Sr. Business Analyst

Location: Chicago, Illinois
Posted On: 9/11/2017
Job Code: 8167_BA_Chicagoil
Job Description
Responsible for consulting with the business and IT in solving complex business problems through implementation of new processes or technology solutions.
Facilitate discussions to bring consensus and agreement on requirements across a diverse group of business and IT representatives. Leverage an IT development background to identify technical solutions for complex problems.
Separating instances of ServiceNow and how we manage teams accordingly.
Account for ServiceNow knowledge documentation, service transition, colleague communication, and more to successfully complete this transition.
Category:IT  code:new
Job Requirements
- Experienced BA/PM with previous background in Service Desk transition
- Experience with MS suite of products expected
- ITIL certifications/awareness – Service Transition, Operations
- ServiceNow experience highly-recommended

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Contact Details
Yash Soni