Audio Visual Support Analyst

Location: Spring, Texas
Posted On: 9/9/2017
Job Code: AV_TX_3249
Job Description
Some of the responsibilities for this technical support will include:
• L3 escalation point for local Area Ops on all solutions and products within the AV Portfolio
• Testing and troubleshooting AV Products and solutions
• Commissioning Conference rooms and AV products/solutions
• Executing changes and/or coordinating changes with local area operations
• Project and Business consulting Leads for Standard AV Products and Solutions
• Maintaining AV documentation
• User & Area Ops Training
• Monitor component performance & processing capacity (Fusion, VC, Appspace)
• Requesting virtual infrastructure and storage capacity to the service component
• Develop capacity plans/forecasts for Service Component (Fusion, VC, Appspace)
• Analyze and generate reports and metrics
• Service change implementation
Category:IT  code:new
Job Requirements
- The technologies such as Fusion, VC, Appspace, Polycom, Cisco, Skype, etc.
- Their technical writing experience (even down to misspellings and grammar in the resumes)

nice to have:
- Certifications: InfoComm Certified Technical Specialist, Extron AV Associate Certification, Biamp Audia Certification, ClearOne Specialist Certification, Crestron Certified Programmer

If you are interested in the role then please revert with an updated resume in word format.

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Contact Details
Riya Jain
E-mail Address