L2 Support technician

Location: Troy, Missouri
Posted On: 9/13/2017
Job Code: L2MO7463
Job Description
Role & Responsiblities:
The Level 2 Technical Support technician is responsible for refresh of desktops, laptops, and mobile devices.
Responsible for local coordination and installation for Windows7 and Windows8 desktops and laptops.
Responsible for maintaining a standard image provided by the Corporate office on user laptops, desktops and peripheral devices which may include smartphones, tablets and other mobile devices.
Responsible for receiving hardware, hardware disposal and software license tracking.
Strong troubleshooting capabilities are required.
Candidate will be required to setup and configure desktop and laptop equipment (Toshiba and Lenovo) with Windows7 and Windows8.
Strong knowledge of MS Office applications (Excel,Word) and Windows2010 / 2013 Professional.
Basic understanding of Active Directory and MS Application Compatibility Toolkit.
Experience using the remote control features of MS SCCM a plus.
Familiarity with Outlook a plus.
MCSE and other certifications a plus.
Category:IT  code:new
Job Requirements
Technical Support, SCCM, MS Word, Active Directory, MCSE, Windows 2003, Windows 2000, Windows 98, MS Excel, MSOffice, MS Outlook

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Contact Details
Aayush Shah
E-mail Address