Help Desk Support I

 
Location: Somerset, Kentucky
Posted On: 9/8/2017
Job Code: 3477_HDS_KY
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Job Description
 
Description
JOB DESCRIPTION:
• High school diploma or GED.
• 6 months of computer support in a technical call center environment.
• Proven experience providing effective and professional communication addressing moderately complex technical issues via telephone, email, and person-to-person.
• Demonstrated customer awareness, strong written and verbal communication skills.
• Provide excellent customer service.
• Experience in desktop support, IT concepts, and help desk software.
• Proven ability to think and troubleshoot logically, and act decisively in critical situations.
• Experience with MS Office Products, Internet Explorer, and Windows.
• May be some travel
Category:IT  code:new
 
 
Job Requirements
 
 
MS Access, Training, MS office, Technical Support, Windows 2003, Windows 2000, Networking, Windows 98, Windows XP,
 

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Contact Details
 
Recruiter
Gunjan Laddha
 
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E-mail Address
 
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