Customer Service Representative

 
Location: Manila, Manila
Posted On: 9/8/2017
Job Code: Customer Service Rep
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Job Description
 
• Conduct analysis on Business Requirements and prepares program specifications at the systems level for simple to minor systems or modules
• Develop or maintain, test and implement modules according to system specifications. Identify all possible scenarios and prepares tests for the systems under development.
• Executes test plan during development and system testing and provide user acceptance testing or other testing support as required to ensure that the system processing reflects user requirements / designs
• Provides post-implementation and production support for systems including analysis of production problems
• Performs implementation activities such as program promotions, installation of the system, training and tutorial for end users
• Performs development/update of the Users Manual, Systems Manual and Operations Manual
• Provides updates and status reports to the project manager during the course of a development and related support activities
• In charge of a system module. Identifies areas for improvement /enhancement on existing system module or on the entire system, and on new ones being developed
• Determines, analyzes, and transforms business requirements to produce design specifications at the system and programming levels
Category:IT  code:new
 
 
Job Requirements
 
 
Computer literate and with good web navigation skills / Good communication skills
 

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Contact Details
 
Recruiter
Joshua Batalla
 
Phone
 
 
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