Parts Product Analyst / Logistics Coordinator

 
Location: Morton, Illinois
Posted On: 9/7/2017
Job Code: PRT:: MRT
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Job Description
 
Duration: 12 months (Strong possibility of extension)
Location: Morton, IL 61550

Major Job Duties and Responsibilities:
• Interpreting order requirements; resolving parts order exceptions; assisting parts expediting to meet machine down and contractual obligations.
• Instructing/training dealer personnel on changes to practices and policy and coordinating the investigation of parts related marketplace complaints. Interpreting order requirements; resolving parts order exceptions.
• Assisting parts expediting to meet machine down and contractual obligations.
• Assisting in the investigation of parts related marketplace complaints.
• Reviewing requests and orders for reasonableness and controls the timely entry and processing of dealer and customer order requirements.
• Coordinating the investigation of dealer and customer complaints on a variety of parts related questions.
• Providing ongoing training/instruction to dealer personnel on parts systems usage and changes.
• Handling daily interpretation of policies and procedures to determine compliance.
• Assisting dealer personnel in evaluating special requirements
• Responsible for all aspects of order analyst activities related to domestic parts orders.
Category:Non-IT  code:new
 
 
Job Requirements
 
 
Education/Experience: High school diploma or GED. Zero to two years

Skills and Competencies:
• Knowledge to analyze, interpret and communicate accurate and timely technical information to answer inquiries from dealers and customers, Communications skills – oral and written, and Computer skills.
 

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Contact Details
 
Recruiter
Trixie Gular
 
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E-mail Address
 
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