IT Specialist

Location: Lexington, Massachusetts
Posted On: 9/7/2017
Job Code: 4083_ITS
Job Description
Job Description:
In this role, you’ll provide day-to-day technical support to employees which will enable you to have a deep understanding of our Cloud infrastructure and systems. You’ll also have the opportunity to participate in the development of IT and infrastructure projects as well as conduct training programs designed to educate computer users about basic and specialized applications

• Bachelor’s Degree in Engineering, Information Systems, or a related field -2-3+ years IT/IS experience
• Experience with a SaaS company preferred
• Experience with computers running Apple OS X
• (Experience should include: -Installing and configuring operating systems and applications -Setting up new users' accounts -Supporting the roll out of new applications -Prioritizing and managing many open cases at one time either through e-mail or by implementing a ticketing system -Experience with cloud services such as ESXi 5 or above, industry standard wireless access points and firewalls, Azure, Powershell, VoIP (SIP), WSUS, MSSQL)
• Ability to communicate well under stress and with a wide variety of personalities and levels within the organization
• Solid project management skills; ability to drive a project from ideation to completion, making the necessary compromise where needed
• Must be a solid problem solver

• Managing deployment and ongoing support of laptops and corporate services (printing, cloud services, telephone and fax services etc) to the Waltham office
• Managing licensing and IT asset purchasing and management, and responsible for acquiring tools and technologies needed to support business growth and efficiency
• Handling vendor management, and ensure that we are compliant with current regulations. Support expansion as growth necessitates
• Hands-on systems administration responsibilities for the US employee base
Category:IT  code:new
Job Requirements
Azure,Compliance,Firewall,Management,MS Access,OS X,Powershell,Procurement,Project Management,Purchasing,SIP,Systems Administration,Training,VMware,VoIP,Wireless

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Contact Details
Parul Chatterjee