Sr. Cloud Support Admin

Location: Irvine, California
Posted On: 9/7/2017
Job Code: Varun_2831
Job Description
What you’ll be doing:
• You’ll be supporting our US Based customers (mostly via phone and email) on a variety of issues
• Troubleshooting networks, IPSec, VPN tunnels, modifying firewalls, etc.
• Handling issues with Active Directory,Exchange 2010/2013, Citrix XenApp 6.5/XenDesktop, SQL 20082012
• Working in a fast paced environment across different customer environments
• Infrastructure environments will vary from F5, NetApp and VMware

Reasons to join us:
• Competitive salary package and benefits, vacation time and much more!
• Career growth opportunity to move into a Cloud Administrator and/or Cloud Engineer role
• Casual work environment and we encourage our engineers to ask questions
• Work on the latest “shiny objects” in the cloud business
• Flexible start time hours (5am9am) 40 hrs/weekyou won’t have to work weekends or nights

Must have:
• At least 8 years of helpdesk support / technical support and/or IT support experience
• Must have recent experience working for a consulting firm, MSP (Managed Service), service providers, ISP (Internet Service), Hosting and/or SaaS company
• Strong generalist background supporting and solving issues with VPN, Servers, Exchange, Citrix (virtual desktop) issues, etc.
Category:IT  code:new
Job Requirements
Citrix , F5, Netapp , Active Directory, Exchange , SQL 2008/2012, VMware

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Contact Details
Varun Yadav
E-mail Address