Business Travel Counselor

Location: Racine, Wisconsin
Posted On: 9/6/2017
Job Code: 4436_BTC_WI
Job Description
Job Responsibilities:
• Books and tickets commercial flight reservations using negotiated airfares and best prices available.
• Books hotel reservations and car rentals using best prices with negotiated contracts.
• Issues Amtrak train tickets.
• Secures corporate aircraft bookings in a timely manner.
• Monitors and enforces corporate aircraft policy.
• Provides accurate quotes and arranges chartered aircraft.
• Develops cost comparisons for corporate aircraft, charter aircraft, and commercial aircraft.
• Builds and develops a thorough, highly detailed itinerary for clients.
• Responds to clients’ requests in a respectful manner. Communicates information clearly and effectively.
• Makes accurate changes quickly and efficiently.
• Develops creative solutions to corporate aircraft scheduling issues.
• Arranges limousine transportation.
• Researches and books specialized modes of transportation for large events and celebrations.
• Researches, develops options, and books villa and yacht rentals around the world.
• Serves as a “mediator” among clients when travel issues arise.
• Coordinates company drivers for clients.
• Provides various concierge type services such as booking dinner & spa reservations, ordering flowers and candy, booking fishing charters, and securing hard-to-find tickets for theater and sporting events.
• Assists with business travel planning when clients request help.
• Works on major event planning for clients and their guests on a global scale.
• Handles new passports and passport renewal requests for all clients.
• Secures visas for all clients in a timely fashion.

Specific Duties:
• Provides thorough management of clients’ travel needs and oversees work of additional travel agent.
• Updates and distributes master travel schedule on a weekly basis.
• Reconciles monthly credit card statements for clients to ensure accuracy.
• Reviews car rental billings on a monthly basis.
• Maintains and updates master passport database in Excel.
• Plans and organizes large Shareholder meetings for clients.
• Manages and maintains various calendars for multiple vacation homes.
• Prepares detailed travel budgets for clients.
• Reviews and updates quarterly plane use reports.
• Composes and finalizes thorough Archive list annually.
• Assists and trains fellow client's co-worker on various computer programs.

Required Qualifications:
• High school diploma or equivalent.
• Travel school diploma or equivalent is preferred, but not required.
• Five years of previous travel industry experience is required.
• College degree
• Ability to work quickly under pressure in a fast-paced work environment.
• Effective verbal and written communication skills.
• Ability to provide highly detailed, accurate information.
• Friendly, customer-oriented demeanor.
• Ability to follow directions.
• Dedicated to clients and job.
• Organized individual capable of multi-tasking.
• Capable of using computers for typing itineraries and issuing tickets.
• Knowledge of SABRE required.
• Knowledge of Word and Excel preferred.
• Ability to work irregular hours, nights, weekends, and holidays.

To schedule an interview on this position please contact the undersigned
Prakash Sah
Category:Non-IT  code:new
Job Requirements
Travel agent or business travel counselor experience, Sabre and Leisure travel

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Contact Details
Prakash Sah
E-mail Address