Customer Service Representatives

Location: Abbott Park, Illinois
Posted On: 9/5/2017
Job Code: IL-CSR-5692
Job Description
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows, DOS, Mainframe).
Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word

Schedule -
10am-7:45pm for the first 2-3 months, then must be flexible between the hours of 10am-10pm.
This is a 4 and a half day work week
Category:Non-IT  code:new
Job Requirements
call center experience, inbound and outbound call

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Contact Details
Priyankar Gupta