Customer Service Representatives

 
Location: Round Rock, Texas
Posted On: 9/5/2017
Job Code: 1376_CSR_TX
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Job Description
 
Description:
• Responsible for providing service delivery process management from initial customer contact to service complete.
• Primary focus entails monitoring of service events to ensure agreed-upon customer will be met.
• Utilizes a variety of tools to identify exceptions and works cross functionally with internal and external partners to drive the services solution.
• Provides ongoing communications to customers, partners, and internal stakeholders pertaining to the service event.
• May also provide support for customer escalations and /or event management.
Category:Non-IT  code:new
 
 
Job Requirements
 
 
Focus,Research
 

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Contact Details
 
Recruiter
Smita Datta
 
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