Collections Associate

Location: Collegeville, Pennsylvania
Posted On: 8/11/2017
Job Code: 11835-1
Job Description
Job Details:

Industry: Financial Services
Job Title: Collections Associate
Duration: Contract with the possibility to convert for the right person
Location: Collegeville, PA

Education: A high school diploma or GED is required for this role. Associate or Bachelor’s degree is preferable.

Job Description:
• Place direct phone calls and E-mails to customers that are past due as necessary
• Work to achieve monthly collections targets set for assigned ledger
• Based on the Monthly Aging, provide the segment leadership with status of the AR balance, collections efforts at the customer, product, business unit, and regional levels
• Work closely with the Billing Department to ensure accuracy of invoicing
• Relay to Controller any and all accounts that need to be written off to bad debt
• Create documentation necessary to create the Credit or Debit Memo necessary to true up a customer account
• Action the clean-up of unapplied cash, short paid invoices, and Foreign Withholding tax
• Address ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments
• Assure timely collection of monies due to corporation
• Monitor cash application making sure all cash receipts are applied properly

Minimum Qualifications
• 2-5 years of prior collections experience
• Moderate level of proficiency with Excel
• This position is client facing and will require a high degree of professionalism. In many cases this individual will be corresponding with the CFO and will need to have excellent verbal and written communication skills.

Preferred Qualifications
• Bilingual preferred, but not required
• GETPAID software experience is a plus

Shift: Monday – Friday, 8:00 AM – 4:30 PM w/ 30 minute lunch
Category:Non-IT  code:new
Job Requirements
Collections Experience
Moderate level of proficiency with Excel

Not Ready to Apply?
Contact Details
Tania Dwivedi
E-mail Address