Voice architecture and engineering

Location: North Chicago, Illinois
Posted On: 8/10/2017
Job Code: 2394-VSA
Job Description
This position is responsible for global Voice architecture and engineering. Position serves as infrastructure architect in designing voice solutions including contact center.
Under minimal direction, leads projects globally involving complex planning, installation, relocation, and/or removal of voice systems.
Interacts with a wide range of individual and management levels. Actively participates in selecting suppliers and negotiating large contracts from a technical perspective.
Leads feasibility studies, design creation, and proposal preparation for voice solutions and connectivity. Works closely with the telecommunications implementation and operations as well as the data network teams.
Evaluates vendor performance to ensure conformance to standards. Leads process or technology improvements such as SIP trunking to enhance the performance or cost effectiveness of the voice systems area based on market trends.
Reports to the GIS BTE Manager for WAN & Voice Systems
Has significant influence on large global budgets including the Capital LRP and annual maintenance contract budget for voice systems as well as the annual carrier expense for voice services.
Demonstrated mastery of VoIP, SIP, and network technologies and computer integrated telephony solutions.
Category:IT  code:new
Job Requirements
Voice Engineering, Systems Integration, Technical Support, CCNA, CCNP, MCSE, VoIP, Architecture, Engineering, GIS, Avaya, Networking

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Contact Details
Nitin Buxani
E-mail Address