Desktop Support

Location: Hartford, Connecticut
Posted On: 8/10/2017
Job Code: 5915_Desktop_CT
Job Description
Contract To Hire Opportunity with a Large Insurance Client for the position of Desktop Support (2nd Shift)- in Hartford, CT

• Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload.
• Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files. Maintain process and communication with Engineering and other supporting departments. Process disposal requests from campus locations.
• The main role of this position is to assist with the LOB refresh project of 1000 devices a month. This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
• The Depot ISC’s will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
• Work timing: This position will be for Second Shift in support of this project and will work with an ISC during the hours of 3pm-12am EST. These hours are not firm and can change.
Category:IT  code:new
Job Requirements
• Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool). Demonstrate advanced hardware knowledge.
• Demonstrate working knowledge of SCCM Environment and LOB build images.
• Knowledge of Remedy, and IT Asset Management are desirable.

To apply, please contact Sweta Singh at 973-867-7915 or email at

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Sweta Singh
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